Residential Maintenance Technician
Job DescriptionJob Description
The Service Technician is responsible for maintaining the physical integrity of the community at all times. This involves ensuring a safe and secure living environment for , visitors and staff. It is the Service Technician’s duty to correct any and all problems involving the physical aspects of the property as directed by the Service Manager and/or Property Manager. An effective program of maintenance is essential in order to:
• Maintain a safe environment.
• Cultivate satisfaction.
• Protect the investment of the Owner.
Duties and Responsibilities
• Conduct all business in accordance with company policies and procedures; state and federal laws, e.g., OSHA, ADA, Fair Housing, etc.
• Performs maintenance tasks personally.
• Handles service requests. Correct situations within 24 hours when possible.
• Is available for emergency purposes, 24 hours a day, seven days a week not only when on call but in the case of emergency.
• Performs tasks associated with unit turnover.
• Attend scheduled safety meetings.
• Must be aware of the physical condition of the property throughout and immediately correct unsafe conditions; e.g., broken glass, broken steps, trip hazards, open holes, and broken/burned out exterior lights.
• Complete requested service orders in a timely manner. (Standard turnaround time for completion of service requests is 24 hours, unless circumstances dictate otherwise.)
• Delivers accurate records regarding preventative maintenance, service requests (received and completed), expenditures and apartment make ready status, work in progress, etc.
• Complete all assigned maintenance work on vacant apartments within the Management standard of 1 days or 3 business days.
• Performs minor and routine maintenance on all equipment on a regular basis or as directed by Service Manager.
• Inspects and maintains tools and equipment and keeps them in excellent condition.
• Comply with all OSHA regulations and any applicable laws in your area regarding health, safety, or environment.
• Maintain thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.
• Order maintenance supplies with approval from Service Manager.
• Ensure building lights and timers are working properly.
• Install new appliances as necessary.
• Assist Property Manager/office personnel as needed and in emergency situations.
• Consult with Property Manager and/or Service Manager on major repairs, replacements and/or contracts.
• Attend meetings and seminars as requested by Property Manager or Operations Manager.
• Must perform tasks associated with snow removal such as: shoveling, snow blower, plowing, salt spreading, calcium spreading, etc.
Must have the knowledge and ability to perform the following duties:
• Basic Plumbing repairs
• Basic Repair/replace locks, smoke alarms
• Replace screens
• Appliance repair
• Electrical repairs
• Roofing inspection/minor roof repair
• Change AC filters
• HVAC repairs (HVAC certification/license )
• Assist with keeping grounds neat and free of litter.
• Performs work area clean up and safety related duties.
• Provides Service Manager with a list of needed inventories of spare parts and maintenance materials.
• Comply with OSHA regulations
• Comply with all state and federal laws, e.g., ADA, Fair Housing, etc.
Employment Benefits Program
• Employee referral payment program
• Educational Enhancement Program
• Long and short term
• Retirement Plan - 401(k) Plan