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Scientist III, Field Applications

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  • Provide clinical expertise: Serve as the primary resource for healthcare professionals, offering in-depth knowledge of products. Answer questions, address concerns, and provide guidance to ensure efficient utilization and outcomes.
  • Training and education: Develop and deliver comprehensive training programs to healthcare professionals, both remotely and in-person. Train end-users on the accurate use, application, and maintenance of our products. Continuously update training materials to reflect the latest advancements and standard processes.
  • Product implementation: Collaborate with multi-functional teams to support the successful implementation of our clinical solutions. Assist with installation, configuration, and problem-solving, ensuring integration into healthcare facilities.
  • Continuous support: Act as a point of contact for diagnostic laboratories, providing support and mentorship post-implementation. Address any technical or clinical issues promptly and efficiently, ensuring customer happiness and retention. Support Sales Team during pre-sales and post-sales visits.
  • Product feedback and improvement: Collect feedback from healthcare professionals regarding our products' performance, usability, and overall efficiency. Relay this information to the appropriate teams for further analysis and potential product enhancements.

    • Scientist III, Field Applications

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    Thermo Fisher Scientific
    Boston, MA
    Full time

    Published on 07/23/2024

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