Job DescriptionJob DescriptionDescription:

Precision Security Team is a veteran-owned and operated company proudly serving northern Colorado and surrounding areas. Since our establishment in 2018, we have experienced remarkable growth, earning the trust of local government agencies, schools, critical infrastructure sites, event organizers, and more. Based in the region stretching from Denver, CO, to Cheyenne, WY, we are committed to excellence in security services.

We take pride in hiring veterans, former law enforcement personnel, and first responders and strongly encourage individuals with such backgrounds to apply. However, we are equally committed to fostering an inclusive and diverse workplace. Precision Security Team is an equal-opportunity employer, and all candidates are evaluated based on their qualifications, without discrimination or bias.

As a Security Officer at Precision Security Team, you will play a key role in maintaining a safe and secure environment for the public at your assigned location. Your responsibilities will include addressing security concerns and handling requests as needed to ensure the safety and satisfaction of clients and the community.

Every Security Officer at Precision Security Team is entrusted with delivering an exceptional experience for our clients while safeguarding their interests. It is essential to uphold the company’s professional image at all times—whether interacting with clients, the public, or law enforcement.

As a member of our team, you are expected to embody and demonstrate Precision Security Team’s core values and code of conduct in all aspects of your work.

As an Operations Manager with Precision Security Team, you will be a motivated leader with a proven track record of managing operations and personnel effectively. You will play a key role in overseeing day-to-day security operations, implementing strategic initiatives, and fostering a culture of excellence within the team. Every employee at Precision Security Team owns the client's experience. It is of the utmost importance to uphold Precision Security Team’s professional image to the client, the public, and law enforcement at all times. It is imperative that you practice and demonstrate Precision Security Team’s core values and code of conduct each and every day.

This role is primarily office-based, with occasional on-site visits to contract locations.

Critical Roles of the Position:

Leadership and Management:

Provide leadership, guidance, and direction to security personnel, ensuring they are properly trained, motivated, and equipped to perform their duties effectively.
Lead by example, promoting a positive work environment conducive to teamwork, collaboration, and high performance.
Oversee the day-to-day operations of multiple security sites, ensuring compliance with company policies, procedures, and standards.
Conduct regular site visits to assess performance, address concerns, and support on-site supervisors and security personnel.

Staffing and Deployment:

Coordinate recruitment, selection, and training of security personnel for assigned sites, ensuring compliance with licensing and certification requirements.
Develop and maintain staffing schedules to provide adequate coverage for all sites, adapting to operational demands and resource availability.
Implement efficient deployment strategies to optimize manpower utilization and respond promptly to emergent security situations.

Training and Development:

Schedule and conduct regular training sessions and drills to enhance the skills and preparedness of security teams, fostering continuous learning and improvement.
Ensure all security personnel, including yourself, meet or exceed credentialing and training requirements as specified by company policy and client needs.

Performance and Risk Management:

Conduct performance evaluations, provide regular feedback and coaching, and recognize achievements to foster staff development.
Manage resources effectively, including staffing levels, equipment, and budget allocation.
Identify potential security risks and vulnerabilities at assigned sites, develop mitigation strategies, and implement proactive measures to enhance security and minimize threats.
Ensure compliance with all regulatory requirements, industry standards, and contractual obligations while maintaining accurate records and documentation.

Client Relations:

Serve as the primary point of contact for client inquiries, concerns, and feedback, ensuring a professional and responsive approach.
Collaborate with clients to understand their security needs and develop customized solutions to meet their requirements effectively.
Conduct investigations, resolve security incidents, and implement corrective actions in collaboration with clients to prevent recurrence.

Company Core Values:

Integrity: In all we do, at every level.
Commitment: To our team, our clients, our community.
Development: Professionally, personally, collectively; always improving.

Pay: This W2, salaried (exempt) position pays $58,000-$63,000 per year, depending on experience. Employees who work 30 or more hours a week are eligible for health benefits such as medical, dental, vision, life, accident, and hospital indemnity insurance. Colorado offers additional benefits to all employees, including the Family and Medical Leave Insurance (FAMLI) program, which provides paid leave, and a secure savings option through a Roth IRA program. This position is eligible to accrue PTO.

Hiring Process: Assessments will be scored based on answering the question, and proper use of grammar and written communication. Please do not write "see resume" or "can be discussed during the interview" as your answer. We are looking for answers with specific examples and/or thorough, multiple sentence answers to the questions.

Our hiring process begins with a thorough review of resumes to identify candidates who align well with our company’s needs. If your resume stands out, you will receive a call for an initial phone screen. Following a successful phone screen, we will invite you to an in-person interview with the hiring manager and other relevant management team members.

During the interview, we ask that you use the S.T.A.R. technique. The STAR technique is a structured method used to answer behavioral interview questions by clearly outlining a Situation, Task, Action, and Result. This approach helps candidates provide comprehensive and well-organized responses that showcase their skills and experiences effectively, and helps candidates provide answers that are coherent, concise, and impactful, making it easier for interviewers to assess their competencies and fit for the role. Should you advance past this stage, a job offer will be extended to you. After the offer is accepted, we conduct a background check and proceed with online onboarding.

We will review your application and reach out if we think you're a good match. Due to a high volume of applications, please refrain from calling to inquire about the status of your application; failure to follow this direction will reject your application, as it shows that you may not follow directions and/or read things all the way through.

To ensure full consideration, applications must be submitted by February 7, 2025.

PST adheres to a hands-off approach whenever possible, prioritizing verbal de-escalation and conflict resolution techniques. The only instance where physical intervention is appropriate is if an individual poses an immediate physical threat to themselves, others, or you. Acceptable physical intervention techniques will be taught during our mandatory Phase I training.

Employment with Precision Security Team is "at-will," meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, as permitted by Colorado law. This at-will employment relationship cannot be altered or modified except by a written agreement signed by both the employee and an authorized representative of the company.

All knowledge about a site's staff, customers, products, events, procedures, facilities, etc. must remain confidential. Any improper public or personal disclosure will result in discipline up to and including termination.

Precision Security Team is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind as outlined by federal, state, or local laws.

If you require accommodations to participate in the application or interview process, please contact Human Resources.

Requirements:

Key Competencies:

Strong security industry knowledge base
Management and leadership skills
Integrity and ethical conduct
Good judgement
Problem solving abilities
Attention to detail
Communication skills
Calm under pressure
Analytical thinking
Adaptability
Team building and motivation
Customer service
Coachable
Self-starter

Required Qualifications:

21 years of or older
High school diploma or equivalent
Pass extensive law enforcement background check
Pass drug screen
Ability to obtain security guard license
Pass CO POST pistol qualification
Valid driver license
Motor vehicle record (MVR) with no violations, at-fault accidents, or traffic-related convictions in the past seven years
Ability and willingness to cover team’s shifts as needed

Qualifications:

Associate’s degree in criminal justice, security management, or similar field
Minimum 10 years law enforcement experience within the past five years
Military Veteran with honorable discharge

Physical Requirements:

Ability to use/maintain/operate issued firearm
Ability to stand for up to eight hours at a time
Ability to pass company basic hand-to-hand course
Ability to walk up and down stairs frequently throughout your shift
Ability to lift at least 50 pounds unassisted
Ability to wear gear belt and ballistic uniform carrier for the entire duration of your assigned shift

Security Operations Manager

Security Operations Manager

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