Senior ADC Engineer, ADC Region Services Operations (RSO); Keystone Team

Job Description

The AWS Amazon Dedicated Cloud (ADC) Region Services Operations (RSO) team is looking for a talented Senior DevOps/System Development Engineer to join our energetic, fast-moving, and passionate team. Our mission is to ensure the high availability of Amazon’s dedicated cloud used by US Government Intelligence and Defense agencies.

We are looking for a Senior ADC / System Development Engineer to own automating operational and business practices. This will include identifying and resolving issues, automating and improving repetitive processes, and working closely with development teams, operational teams, and our customers/partners. You will drive prioritization of operational issues, development programs, and drive automation design and scaling requirements to support our dedicated cloud environments.

If Arlington, VA (HQ2):

This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities
- Contribute in debugging, troubleshooting complete stack of a service and drive analysis of an outage; write software and build automation to resolve problems permanently
- Engage in service capacity planning and demand forecasting, software performance analysis and system tuning.
- Review and influence ongoing design, architecture, standards and methods for operating services and systems; assess design and code changes to drive improvements
- Build business continuity and disaster recovery systems.
- Capable of and experience with technical deep-dives into service design, operating systems, networking, storage, monitoring, and capacity planning.

A day in the life
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

About the team
As an ADC Senior Engineer within Region Services Operations, you will take one of our most senior leadership roles in the support of the critical workloads of US Government Intelligence and Defense agencies. In this role you will be a technical leader and an evangelist, working with and leading cross-functional teams for broad outcomes and solve significantly complex business or architectural problems.

Our work is primarily strategic, and may include time spent on systems design, architecture, software development, or process improvement. You must be an outstanding practitioner of resilience engineering who defines the standards for engineering best practices and operational excellence.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Columbia, MD, USA | Denver, CO, USA | Herndon, VA, USA | Seattle, WA, USA

BASIC QUALIFICATIONS- Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner), or Associate's degree
- 5+ years of systems administration experience Linux/Unix (Ubuntu, CentOS, RedHat, Solaris etc) in production environments.
- 4+ years of experience working with scripting languages.
- Experience with DNS, DHCP, SSH, HTTP, TCP/IP and other common network protocols
- Excellent communication skills and the ability to work well in a team.
- Excellent troubleshooting skills at all levels, from application to network to host
- Ownership, urgency, and drive to launch services
- Communication skills and the ability to work well in a team
- Current, active US Government Security Clearance of TS/SCI with Polygraph
PREFERRED QUALIFICATIONS- Proficiency in one or more scripting languages (Bash, Python, Ruby, Perl)
- Experience developing distributed service applications & developing user experiences scenarios
- Excellent analytical ability and communications skills
- Strong interpersonal relationship skills
- Working experience and good understanding of the AWS environment, including VPC, EC2, EBS, S3, SQS, Cloud Formation and Lambda.
- Proven ability to troubleshoot and identify the root cause of issues.
- A history of dealing well with ambiguity, prioritizing needs, and delivering measurable results in a dynamic environment.
- Experience with maintaining distributed systems and web services
- Automation, testing or monitoring framework development
- Experience in a 24x7 production environment, esp. one based on Linux
- Meets/exceeds Amazon’s leadership principles requirements for this role
- Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $139,500/year in our lowest geographic market up to $210,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.]]>