Senior Application Engineer: Drive Train & Vehicle Mechanics

Position SummaryTo assist our clients, get the most out of our software and to use the knowledge gained from these interactions to continuously enhance our software, we are searching for an experienced, imaginative, and bright application engineer to join our Mechanical Application Engineering Group.We are particularly aiming to expand our Mechanical Application Engineering team. This team assists our clients in using our GT-SUITE software platform to simulate the operation of electric motors, pumps, and compressors as well as whole 3-D vehicle systems and vehicle powertrains.We’re seeking an engaged, motivated, and autonomous person to assist our worldwide operations and our European Team in Prague, which works closely with offices across the world.Job Responsibilities Evaluate and resolve technical support requests submitted via email, phone, or other channelsBe the first line of defense in solving customer support requests and coordinating and prioritizing timely resolution independently and with the engagement of DevOps teamsDevelop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their needsServe as a customer advocate in shaping and driving the Drive Train &Vehicle Mechanics product roadmap, enhancements, and improvements; Conduct independent research aimed at designing and defining new software features and functionalityFacilitate customer trainings to ensure customer satisfaction and retention as well as maximum usage of our productIdentify trends and inefficiencies to enhance support processes and improve the user experienceMentor, coach, and train new team membersSupport of evaluation projects for potential new customersSupport of internal software development and validation of new models and featuresDevelop customer tailored simulation workflows and methodologies using GT-SUITEParticipation in specialist conferences and working groups Education, Experience and SkillsAny combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: University degree (automotive, mechanical, process, aerospace engineering, etc.)Ideally 3 years’ work experience designing powertrains and/or engines, including measurement and instrumentation, controls, and SAE projects (e.g., FormulaSAE)Technical expertise in the following, used to support current and prospective customers: Gear DesignNoise, Vibration, and Harshness (NVH)Multi-Body Dynamics (MBD)Electrified Powertrains Experience with the following: 3-D MBD software (e.g., MSC Adams, Simpack)Flexible Bodies and Finite Element methods and tools (e.g., Abaqus, Altair, Ansys, Nastran, FEARCE)Transmission and geartrain applications, research, and/or commercial software tools (e.g., SABR, Romax, Masta) Programming skills are an advantage (Matlab, Python, etc.) We Offer Dynamic and highly talented team of expertsThe opportunity to bring in your own ideas, implement them and make them accessible to a large customer baseThe opportunity to build a professional network in various branches of industryAn attractive salary and additional company benefits Other Requirements and Notes: Universal acceptance for everyone, everywhere is at the heart of our company. We promote diversity of thought, culture and background, which connects the entire Gamma Technologies community. As such, Gamma Technologies is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.