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Senior Application Engineer - Urgently Hiring!

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.Dare to make an impact? YOUR ROLE Responsible for productrecommendations, customized products applications, new product demonstrationsand troubleshooting for customersConsult customers onsolutions generating value for their use cases and perform technicalvisits (meetings, audits, demonstrations, troubleshooting, etc.) for customers withdocumentation in the CRM tool and the LIM systemWork with applicationequipment to provide solutions to enhance customer adhesive related processesLeverage customerfeedback to drive optimization in customer service and identify new businessopportunities for sales colleaguesReports quality issues/ customers claims to relevant parts of the organization (incl. CCMS/ACE)Drive customerexperience by optimizing automated customer interactions and enhancing remotecustomer interactionsIdentify opportunitiesto create customer value in remote settings by leveraging remote interactiontools (e.g. AR, VR)May supervise thelaboratory work (incl. prioritization) for samples coming from customers, andreport technical results to customersResponsible for productsapplication / technical training and coaching of field sales forces andcustomers YOUR SKILLS Knowledge and experiences ofchemistry such as epoxy, silicone, acrylic, urethane, and metalsMorethan 5 years of work experience in chemical/adhesive industryHigh awareness of “SHE”Highawareness of compliances Nice to have: Morethan 10 years of work experience in chemical/adhesive industryWorkexperience of product developmentWorkexperiences outside Japan At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

Senior Application Engineer - Urgently Hiring!

Henkel
Yokohama, Kanagawa
Full time

Published on 07/08/2024

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