Senior Applications Engineer
Job DescriptionJob DescriptionDescription:
General Job Description:
Responsible for the inside sales, technical support and marketing project oversight
Main job responsibilities include:
- Technical product and application expertise
- Inside sales support to customers
- Support of field sales engineering and Beck representative
- Field troubleshooting, start-up and training assistance
- Special marketing projects to support the website, sales literature, instructions, new product development and foreign markets
- Management and oversight of special projects and large orders
Activities include:
- Developing and maintaining Beck product knowledge and application expertise
- Troubleshooting field problems over the phone, or at customer sites when necessary
- Handling incoming phone, email and fax requests for product selection assistance and quotations
- Reviewing quotations and order folders to ensure accuracy and resolve problems
- Traveling to customer facilities for application assistance or to complete drive instillations
- Documenting daily activity in field to maintain a clear record of all events occurring at customer facilities
- Setting and maintaining project schedules
- Training and mentoring of application engineers
Requirements:
Education:
- Engineering or Engineering Technology degree, BSME or BSEE
Experience & Other Requirements:
- 7-10 years industrial experience in an electro-mechanical role is desired
- Electro-mechanical aptitude
- Excellent written and verbal communication skills
- Willingness to travel
- Good time management and organizational skills
- Industrial instrumentation and process control experience desirable
- Background in control valve application, selection and actuation is extremely desirable
- Contract experience is a plus
- Knowledge of process industries including electric, utilities, steel, aluminum, water/wastewater, oil/gas and pulp and paper is very desirable.
- Predictable and reliable attendance is required
Physical Requirements:
- Ability to climb ladders and safely maneuver in high, tight or otherwise dangerous industrial environments.
- Ability to lift and maneuver loads in excess of 60 lbs. and tighten fastening hardware
Advancement Path:
- Project/product management