Senior Associate, Site Reliability Engineer

At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients. Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry. We apply our expertise in technology, innovation, and our business to support Pfizer in this mission.Our team, the Operations & Insights Team, is passionate about using software and data to improve manufacturing processes. We partner with other Pfizer teams focused on:· Manufacturing throughput efficiency and increased manufacturing yield· Reduction of end-to-end cycle time and increase of percent release attainment · Increased quality control lab throughput and more timely closure of quality assurance investigations· Increased manufacturing yield of vaccines· More cost-effective network planning decisions and lowered inventory costsIn the Senior Associate, Site Reliability Engineer role, you will work with other SREs, Product Owners, Software Engineers, Data Engineers and other key people to ensure our software is reliable and performant. You will own key aspects of the SDLC and Software Release process. You will work to architect systems and processes in a cost effective, performant, and safe manner. You will support our solutions by focusing on automation and continuous improvement.Most of all, you will use your passion for automation, quality, and curiosity to dive into any reliability or performance problem. You will figure out the cause of the problem and propose solutions to resolve it. Your drive for excellence will help us achieve new levels of reliability in our software.ROLE RESPONSIBILITIES The Senior Associate, Site Reliability Engineer’s responsibilities include, but are not limited to:Ensure quality software and infrastructure is delivered on time within a fast-paced agile environmentCreate easy to use workflows in line with business needsMaintain and optimize Cloud infrastructure performance and costCreate automations for manual and repetitive tasksEnable cloud capabilities for SDLCExtend and optimize our CI/CD processCreate and maintain monitoring solutions for our servicesParticipate in the architecture design of new and existing applicationsBuild and maintain release & deployment knowledge databaseContinuously optimize procedures and processes to reduce deployments time and increase reliabilityBASIC QUALIFICATIONS Education: Bachelor’s degree or Master’s degree in Computer Science, Engineering, or related disciplineMinimum 3 years of experience in Technology Operations, Software Development, or similar fieldExperience working with all of the following platforms:Kubernetes / EKSAWS EC2, EKS, EBS, S3, RDS, MSK or equivalents on other Cloud ProvidersGitHub Actions or similar Cloud based CI toolingExperience working with at least 3 of the following tools: TerraformFluxCD/ArgoCD or Similar GitOps based Kubernetes CD toolDockerPrometheus / GrafanaELK/ECK stackProficiency in Bash, plus at least one other modern programing language such as Java, JavaScript, C#, PythonOperational experience with at least one SQL and one NoSQL Database platform such as PostgreSQL, SQL Server, MongoDB, DocumentDB, Neo4jExperience supporting the development of complex software products including the deployment of multiple versions / releases of a large productExperience working in teams to address software defect analysis, troubleshooting and resolutionExcellent communication skills (verbal & written)Proactive approach and goal-oriented mindset, research, problem solving and analytical skills PREFERRED QUALIFICATIONSPharmaceutical ExperienceGood knowledge of microservices architecture and cloud computingExperience working with JIRA, ConfluencePractical knowledge of Agile (Scrum), SAFe (Scalable Agile Framework) PHYSICAL/MENTAL REQUIREMENTSAbility to manage many parallel objectives and changing priorities. NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Job will require working with global teams and applications. Flexible working schedule may be needed occasionally.Must be able to support planned weekend or night cutover activities occasionally, depending on release schedule.LI#PFEPurpose Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Information & Business Tech