Senior Data & Software Engineer

Job DescriptionJob DescriptionJob Title: Senior Data & Software Engineer
Reports to: Head of Innovation and Consumer Technology
Location: Atlanta - Hybrid
FLSA Status: Exempt

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SUMMARY:
As the Senior Data and Software Engineer at UP Entertainment, you will be at the forefront of advancing our technological vision and strategy. This role requires technical expertise to develop innovative solutions that drive operational efficiency, enhance customer experiences, and support our growth objectives. You will collaborate cross-functionally, architect scalable solutions, and ensure the integration of secure, privacy-first data insights. Your deep knowledge in software architecture, data and analytics engineering, cloud computing, and security will be critical in guiding our technology projects and influencing key decision-making processes. Reporting to the Head of Innovation and Consumer Technology, the position also encompasses various projects, including ETL tasks, data analysis, data modeling, monitoring, quality assurance, security, automation, AI and reporting.

WHO WE ARE:
At UP Entertainment, we believe that quality entertainment, with uplifting and inspiring stories, has the power to positively impact hearts and change our world. Our core purpose is to UPlift Someone. UP Entertainment, celebrating its 20th anniversary this October, is the destination for uplifting entertainment for passionate and diverse audiences across the leading cable, satellite and streaming platforms. Brands include UP Faith & Family, UPtv, aspireTV, aspireTV+, GaitherTV+ and Cine Romántico. UP Entertainment’s award-winning pro-social initiative, “UPlift Someone,” has inspired over 200 million people to uplift others through its social videos.

UP Entertainment’s core values are: Be Uplifting, Be Your Best, and Be a Buffalo.

Be Uplifting
We aim to uplift and inspire, making someone’s day and their life better by serving them well. We share knowledge and information and are committed to developing ourselves and others. We team up across boundaries and to win. At UP, success is shared.

Be Your Best
Our employees are our greatest assets. Our , experiences and passions are respected, celebrated and supported at UP because we are most productive as our authentic selves. We always give our absolute best and pursue excellence by designing and planning for the results we want and deliver them.

Be a Buffalo
Like buffalo, we run unified toward challenges and face them with determination and strength. Our industry is unpredictable and so are we. We work hard and are most resourceful and innovative when pressure is applied. We are confident and courageous, resolute, and strong. At UP, we welcome disruption.

WHO YOU ARE
You are an aspiring technology leader with technical expertise, adept at driving technological innovation and aligning it with business goals. Your ability to architect and implement scalable solutions, integrate secure data practices, and work cross-functionally ensures that our projects meet the highest standards of excellence. With a keen eye for industry trends and emerging technologies, you continuously propel our technology stack forward. Your communication skills allow you to translate complex technical concepts into actionable insights for diverse stakeholders. You thrive in dynamic environments, embracing challenges with a solution-oriented approach and a commitment to continuous improvement and learning.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Cross-functional Collaboration: Working with various teams throughout UP Entertainment, execute a comprehensive technology strategy that leverages data analytics and innovative solutions utilizing automation, machine learning and A.I. to drive business value and stay ahead of industry trends.
• Solution Architecture: Architect scalable, robust solutions that address business challenges, ensuring the integration of secure, privacy-first data insights to enhance decision-making and operational efficiency. Design and manage RESTful services and APIs to support cross-platform optimization for web and mobile applications.
• Subscription Management: Improve and maintain the subscription stack which includes payment gateways, subscription management, and middleware solutions to enhance decision-marking and operational efficiencies.
• Project Guidance: Collaborate cross-functionally on technology projects with Marketing, Research, Stream among other teams, ensuring alignment with broader business objectives. Act as a technical advisor, fostering a culture of collaboration, knowledge sharing, and innovation.
• Process Optimization: Identify and implement process improvements within the technology domain, leveraging data insights to drive enhancements. Advocate for and uphold best practices in data security, data governance, analytics, and system integration.
• Stakeholder Engagement: Engage with key stakeholders to translate business needs into technology solutions. Provide strategic and technical guidance to influence decision-making and drive the organization’s technological advancements.
• Technical Expertise: Maintain and apply deep technical expertise in software architecture, data and analytics engineering, cloud computing, and security. Ensure our technology stack includes leading solutions for customer data management platforms such as Segment, cloud computing, business intelligence, desktop and mobile measurement/attribution, and metadata management.
• UPskilling: Stay current with industry trends and emerging technologies, continuously evaluating and integrating new tools and methodologies to ensure our technology remains competitive and cutting-edge.
• Design & Development: Design and implement the development of functional databases, applications, and servers to support backend operations for web and mobile apps and middleware applications. Develop front-end architectures, translating designer mock-ups into back-end and potentially front-end code.
• Non-Functional Requirements: Ensure non-functional requirements such as security, performance, maintainability, scalability, usability, and reliability are thoroughly considered and integrated into all architectural designs.
• Documentation and Reporting: Manage and create comprehensive documentation for processes, updates, and periodic reports. Present findings and updates to cross-functional teams and executive management, ensuring clarity and actionable insights when required.

EDUCATION/EXPERIENCE:

• A Bachelor's degree in Computer Science, Information Science, Software Engineering, or a related technical field with 5+ years of relevant experience is required, or equivalent combination of education and experience.
• A Master's degree in Computer Science, Information Science, or a related technical field is preferred.
• Industry-recognized certifications in cloud computing (such as AWS Certified Solutions Architect or Google Cloud Professional Architect), data analytics, software development, or cybersecurity is a plus.
• Education or training in project management methodologies (such as PMP or Agile certifications) for leading cross-functional teams and managing complex projects is a plus.
• Prior experience in the entertainment industry is a plus.

SKILLS

• Oral & Written Communications: Exceptional, written, and oral communication skills. Communicates well one on one, in small groups and larger presentations, including external public speaking. Writes clear, precise, well-organized documents using appropriate vocabulary, grammar, and wording.
• Teamwork: Ability to work independently and collaboratively as a team; experience working with cross functional teams
• Problem Solving and Analysis: Identifies significant problems and opportunities. Analyzes problems in depth and achieves effective resolution. Determines root causes for issues and solves for them, striving for continuous improvement.
• Project Management: Ability to prioritize, organize and manage a variety of detailed tasks simultaneously.
• Judgment and Decision Making: Consistent logic, rationality, and objectivity in decision-making. Neither indecisive nor hip-shooter. Generates sensible, realistic, practical solutions to problems. Exhibits a high level of integrity, earning trust of coworkers and putting organization and team above self-interests.
• Innovation: Develops innovative approaches and ideas and meets challenges with resourcefulness
• Adaptability: Adapts to changes in the work environment and changes approach or method to best fit the situation.
• Continuous Learning: Pursues training and development opportunities. Strives to continuously build and shares expertise with others.

TECHNICAL SKILLS
To perform this job successfully, in addition to the skills in the Education/Experience noted above an individual must be proficient with Microsoft Outlook, Word, Excel and Google Workspace and the following below:

• Preferred experience with solutions and database architecture engineering, business intelligence tools (e.g., Looker, Tableau, Mode), data analysis, ETL (Extract, Transform, and Load), and workflow automation.
• Strong experience with content management tools such as WordPress or Drupal is an advantage.
• Extensive experience in software development, system architecture, and data engineering.

• Proficiency in Python/PHP, and other relevant programming .
• Efficiency in Node.js, React JS or other relevant JS frameworks is an advantage.
• Strong skills in cloud computing environments, specifically AWS and Google Cloud.
• Expertise in SQL query writing, database schema creation, and data transformation.
• Experience with subscription management tools such as Chargebee/Recurly, Stripe, and PayPal
• Proficiency in designing and managing RESTful services and APIs.
• Proficiency in working with and managing the Model-View-Controller (MVC) or Model-View-Presenter (MVP) framework.
• Deep understanding of customer data management tools like Segment.io.
• Experience with business intelligence tools such as Looker for data visualization and decision support.
• Analytical skills to interpret data and provide actionable insights.
• Experience implementing privacy-first data strategies and ensuring compliance with data governance standards.

CERTIFICATIONS
This job currently has no certification requirements.

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

OTHER:
This is a hybrid job role, with a combination of telecommuting workdays and in-office workdays.

We are an Equal Opportunity Employer. We are committed to equal-employment principles and comply with all applicable federal, state, and local equal employment opportunity laws and regulations. The terms and conditions of the application process and employment relationship are to be non-discriminatory—without regard to , , , , (including , childbirth or medical condition related to or childbirth), or expression, , physical or mental , medical condition, legally protected genetic information, marital status, veteran status, military status, or any other protected category or class that may be applicable to you in the jurisdiction where you are employed. UP Entertainment. Moreover, in accordance with federal and applicable state and local law, we provide reasonable accommodations for applicants and employees’ sincerely held beliefs, practices, or observances conflict with work requirements and for applicants and employees with known disabilities provided that such individuals are qualified to perform the essential functions of the job, with or without accommodation, and provided that any accommodations would not impose an undue hardship on the company or introduce a direct threat to the health and safety of the worksite employee with a or others. Any applicant or employee who requires a reasonable accommodation during the application process or to perform the essential functions of the job should contact a company manager, a company officer or Insperity to request such an accommodation.

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For more information about UP Entertainment, our brands and values, please visit our website: www.upentertainment.com