Senior Infrastructure Engineer

Job Description Looking to recruit a Senior Infrastructure Engineer for an international insurance company based in Dublin city centre. Join a growing team in a company with huge plans for growth, Hybrid work model The ideal candidate will hold a key role within the IT team. You will need to provide 3rd line BAU activities to over 250 users in across the companies many locations. There will be a need to design and deliver high quality infrastructure projects and to work in a proactive and cooperative mannerMAIN RESPONSIBILITIESProvision of BAU Infrastructure support to internal stakeholdersEnsure optimal availability and performance of critical infrastructure components and applications.Act as a key internal technical resource for major change projectsWork closely with 3rd party vendors to ensure service provision and project delivery meet or exceed business expectationsAct as an escalation point for complex support issuesBe responsible for the overall health of the infrastructureScope, design and implement new systemsProduce and maintain high quality system and project documentationMonitor incoming security threat alerts and act when requiredProvide regular feedback to the Head of Infrastructure for projects, incident management and change managementMentor and guide junior members of the teamWork closely with other technology teams (internal and external), tech architects and business owners to refine requirements and translate business needs into IT solutionsWork to ensure there is always an approach of continuous improvement and implementation of best practiceEffective documentation of relevant tools and reportsWork with the software teams as needed to ensure the technology environment requirements are known and are properly supported, fit for purpose, and kept up to dateCreate a supportive and rewarding working environment that aligns with the company culture as well as instilling a sense of ownership, accountability and technical excellence in your team driving efficient processes and constantly push engineering best practiceMonitor efficiency of resource use and efficiency of delivered systemsRegular progress reporting, defining and reporting KPIs and key objective/result metrics including helping your team define, drive and achieve their objectives and key resultsKeep stakeholders up to date on all activities that affects their individual goals and be a point contact for work statusContinual focus on long term technology effectiveness, simplicity of solutions and appropriate controlsEstimate projects and tasks, working closely with technical and business teams as needed DESIRED EXPERIENCEBachelor's degree in a relevant field5+ years' experience in a similar technical roleA mentality focused on strong customer service with the ability to develop and maintain relationships with stakeholders at all levelsFluent in Agile/ScrumStrong motivational and people skills, helping team members to excel in a culture of collaboration and opennessExcellent organisation and time-management skills, with demonstrated ability to work in a dynamic and fast-paced enterprise level environmentClear ability to run and manage processes efficiently, including change processes, aligning with other teams as neededAble to deliver objectives assigned to you with a strong sense of urgencyAdaptable working in a heterogeneous IT environmentSupporting and building a team culture of security, innovation, efficiency, accountability and initiative, with a focus on process simplification and outcome deliveryWork closely with technical leadership and peers to create product roadmaps, estimate work packages and set priorities for your teamsTechnical skills:Windows OS systems administration knowledge (Windows Server 2012 R2/2016/ 2019, Windows 10)Experience managing Windows domain environments at an advanced level (Active Directory, Group Policy, Certificate Service etc)Strong Azure, O365 and Exchange Online administration skillsEndpoint Management Solution - SCCMExtensive experience working in a heavily virtualised environment (VMWare v6.5+ ideally)Previous experience administering and maintaining Storage Area NetworksBasic SQL server administrationPrevious experience working of firewall, switch, or router administration (Palo Alto or Cisco Preferred)Good experience with application packaging and deploymentSecurity Tools - Mimecast, Zscaler, BitDefenderMobile Device Management - Airwatch, InTune (MDM & MAM)Unified Communications - Cisco Webex, Microsoft TeamsExperience setting up and maintaining desktop image deployment solutionsExperience setting up and maintaining patch deployment solutionsDemonstrable experience of working with an identity & access management solution (such as OneLogin, Duo, Okta, ADFS)Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES. 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