Senior IT Field Engineer - GBP 40000

Role: Senior IT Engineer

Location: Cheshire/Crewe

Salary: £40,000

Benefits: 28 days Holiday, car allowance and pension



Your Responsibilities:



* Collaborate with and support our dynamic team, fostering a culture of success.

* Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or client site visits.

* Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients.

* Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment.

* Embrace flexibility by tackling additional duties as needed, rising to meet evolving demands.

* Pursue Microsoft Certifications for IT Professionals, advancing your skills and knowledge base.

* Conduct IT audits for new customers, delivering insightful reports and recommendations while engaging with clients to discuss findings.

* Uphold my clients health and safety procedures and policies, ensuring the well-being of both customers and colleagues.



Your Qualities and Skills:



* Exude professionalism and a positive attitude, embodying our commitment to excellence.

* Embrace a spirit of flexibility and eagerness to learn, seizing every opportunity to grow.

* Demonstrate initiative and problem-solving prowess, thriving in a dynamic environment.

* Communicate effectively, both verbally and in writing, maintaining polished presentation.

* Showcase stellar attendance and a team-oriented mindset, fostering collaboration and camaraderie.

* Possess expertise in networking, firewalls, and routing protocols, with knowledge of Microsoft's portfolio and Virtualisation Technologies.

* Navigate with ease through Microsoft Operating Systems and Office applications, leveraging your strong understanding of WAN & LAN networking concepts.

* Hold Microsoft certifications (desirable but not essential), demonstrating your commitment to continuous improvement.



This role is suitable for a candidate who is looking to get into a senior role but also remain hands on if needed. If you are interested then please apply or send your CV to ( tom . craig @ nextech - group . co .uk )