Senior Service Engineer

Job DescriptionJob Description

Senior Service Engineer

Company Overview

Scientific Calibration is a leading service provider for the calibration, validation, maintenance and repair of laboratory equipment. Currently based out of Cary near the Research Triangle Park region of North Carolina, we service customers all over the U.S.

Our vision is the guiding light for every aspect of our business: provide our customers with unmatched service and support. Employees are our greatest asset, and through their dedication, we are able to fulfill our customer’s needs. We believe that appreciating our employees is the best way to invest in our company, because happy employees foster a profitable business.

We are a committed partner with leading equipment manufacturers in our industry, and we strive to honor those partnerships while promoting the growth of both organizations. After being carefully selected from leading industry players, we are proud to represent some of the biggest names in laboratory equipment.

Job Description/Senior Service Engineer Responsibilities

· Routine calibration and troubleshooting of laboratory equipment ex.(https://scical.com/services/service-list/)

· Perform preventative maintenance and repairs both in house and at client sites.

· Execute PM’s and Qualifications on various advanced analytical instrumentation such as chromatography and automation/liquid handling systems.

· Method Development

· Instrument Validation - Temperature Mapping

· Initiating new Standard Operating Procedures or Protocols.

· Work closely with management to advance capabilities of the Service Department.

· Regularly scheduled out of town travel required up to 30% of the time.

· Communicate professionally with customers regarding specifications, procedures, adjustments, etc.

· Complete service paperwork accurately and timely.

Qualifications

· Bachelor's degree in Associated Science. 10+ years of hands-on laboratory equipment calibration/validation experience .

· Strong analytical thinker with an electromechanical inclination.

· Proficient Microsoft Word and Excel skills (Macros and VBA experience a plus).

· Excellent written and communication skills.

· Required candidate would be a motivated self-starter with willingness to learn and dig into documentation and service manuals.

· Capacity to work independently and/or with vendors, perform troubleshooting and solve complex problems.

· Ability to train/educate Jr. Level Service Technicians on calibration procedures

· Background in using Waters Empower, Thermo Chromeleon, Agilent Open Lab/Chemstation, etc is .

· Must have a driver’s license and a clean driving record.

Desired Characteristics

· Strong understanding of the calibration process with excellent documentation skills.

· Working understanding of FDA regulations, GMP and GLP compliance standards

· Experience with calibration, service or repair of other laboratory instrumentation.

· Must be a highly flexible and motivated team player committed to working in a quality environment.

· Excellent customer service and communication skills.

Additional Information / Compensation

· Employer matched IRA/401k.

· Medical Benefits.

· Paid Vacation & Holidays.

Job Type: Full-time

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Laboratory experience: 8 years ()

Ability to Relocate:

• Cary, NC 27513: Relocate before starting work (Required)

Work Location: In person - travel necessary