Senior Solutions Engineer
Job DescriptionJob Description
Senior Solutions Engineer - HCM/HRIS/ADP Specialist
On behalf of our client, we’re seeking a talented, customer-obsessed solutions engineer with direct experience with ADP Workforce Now and technical implementation expertise to join our team at this pivotal moment—someone who understands that our customers are key to our success, and delivering high-impact solutions is key to theirs.
As a Senior Solutions Engineer with HCM specialization, you'll work closely with enterprise customers in the HCM space including ADP, driving the technical implementation of our platform to ensure seamless integration into diverse client environments. By collaborating with our Product and Engineering teams, you'll design, configure, and deploy solutions that fully leverage our client’s data onboarding capabilities. While technical implementation is at the core of this role, you’ll also engage directly with customers to refine integrations, ensuring their unique needs are not only met but exceeded.
The Job
As a Senior Solutions Engineer, your initial focus will be implementing within ADP. This entails implementing the solutions and strategies proposed during the pre-sales phase, culminating in a seamless and effective integration of our clients’ solutions into the customer's operations. You will be designing and writing solutions documentation to ensure the initial promise translates into tangible results for their customers. Additionally, you will assist in growing their HCM customers as new opportunities arise. You will be the technical advocate responsible for building POC’s and demos as additional use cases arise.
The main challenge in this dual-phased role is embodying the full-stack capabilities of a Solutions Engineer. This unique position requires not just the technical expertise to develop and implement solutions, but also the continuity of care to accompany the customer through the entire journey without the traditional hand-off to another team. This approach demands a blend of technical proficiency, problem-solving skills, and a customer-first mindset to ensure success and customer satisfaction.
Consider playing if the following sounds like you:
Platform Implementation: Lead the configuration and customization of our client’s data exchange platform, ensuring a smooth integration into customer workflows and systems.
Solution Design: Partner with customers and internal teams to create tailored solutions using their SDKs, APIs, and transformation hooks that address complex data onboarding challenges.
Technical Troubleshooting: Identify and resolve technical issues during the implementation phase, ensuring that data is accurately mapped, validated, and transformed.
Custom Data Workflows: Design and build customized data pipelines to automate data cleaning, validation, and mapping processes, ensuring adherence to required format.
Internal Collaboration: Work closely with Product and Engineering teams, providing feedback on customer use cases and identifying opportunities for platform improvements
Customer Interaction: Collaborate directly with customers during setup to understand their technical requirements, ensuring a smooth implementation experience.
Standout candidates will have:
• Experience in ADP implementation or data conversion
• 5+ years of experience in software engineering, solutions architecture, or technical implementation roles
• 2+ years of experience in customer-facing technical roles
• Demonstrated proficiency and deep, production-level full-stack experience in TypeScript and/or JavaScript
• Strong understanding of APIs, data serialization formats (CSV, XML, JSON), and software integration best practices
• Experience working with cloud-based infrastructure (AWS, Azure, or Google Cloud)
• Familiarity with data transformation and validation processes, and handling structured data imports and exports
• A knack for solving complex technical problems and translating customer needs into elegant solutions
• A startup mindset—adaptability, proactiveness, and a desire to improve processes and systems
What tools will you use?
• In this role, you’ll leverage TypeScript/JavaScript for solution development, our clients APIs and SDKs for integration, and cloud services such as AWS, Azure, or Google Cloud for deployment.
• Additionally, you'll use internal collaboration tools like Slack and Jira to communicate and coordinate with Product, Engineering, and Customer Success teams.
Salary: $150,000 - $200,000 annually
Equity: This role is eligible to participate in their equity plan.
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Reasons you’ll love working here:
Comprehensive health, vision, and dental insurance for you and your dependents
401k match. 100% matching for up to 3% and a 50% match for the next 2%
Equity options for all full-time employees
100% remote work environment
️ Flexible paid time off, with a recommended minimum of 3 weeks
$10,000 home office makeover with personal access to an interior designer
$150 per month toward cell phone and wifi
The best tools to do your work, including a Mac laptop and top-of-the-line hardware.
24/7 access to a Health Advocate & free annual membership to One Medical
12 weeks of paid family leave
And much more!
EEO Statement: FosterThomas is an equal opportunity employer and is committed to equal employment opportunities in recruitment, hiring, promotion, training, compensation, and disciplinary action regarding the terms and conditions of employment. FosterThomas does not discriminate based on , , , , , , , marital status, genetic information, , or , including and childbirth, veteran status, or any other legally protected characteristic.
Company DescriptionTransforming HCM Strategies to Solutions: Since 1993, the professional services firm FosterThomas has been proud to provide our worldwide clients with human capital management (HCM) consulting services in the fields of systems implementation, payroll project management, human resources management, and talent acquisition. We deliver tailored cost-containment HCM consulting services to easily meet some of the most complex challenges that our clients face daily.Company DescriptionTransforming HCM Strategies to Solutions: Since 1993, the professional services firm FosterThomas has been proud to provide our worldwide clients with human capital management (HCM) consulting services in the fields of systems implementation, payroll project management, human resources management, and talent acquisition. We deliver tailored cost-containment HCM consulting services to easily meet some of the most complex challenges that our clients face daily.