Service Technician

Job DescriptionJob Description

I’m Tommy, and I’m the CEO of A1 Garage Door. I’m glad you’re here. 

I started the company in 2007, and we have since grown to be the largest family owned residential garage doors service in North America, operating in 40 markets across 20 states. 

As an Apprentice Service Technician, you will learn from the best in the industry. Our team will train you on everything you need to know to thrive in your very own market.  No previous experience with garage doors required, we got you! 

You Should Apply If:  

• You love to learn 

• You are a master of communication. You ask great questions and can explain hard things in a simple way 

• You like to help people and solve problems for them 

• You are mechanically inclined  

• ️‍Your peers describe you as methodical, reliable and trustworthy 

• ️‍️‍You move fast, you’re always busy and no task is too small or too big 

• ️‍You are self-motivated and you are looking for a 6 figure income within the first year in your new career 

• ️‍You have worked in an environment where your performance is rewarded financially. Maybe you bartended before. Or sold stuff. Or you want to learn how to crush where your income has no cap 

You Shouldn’t Apply If: 

• You prefer working where there are no customers to talk to 

• You think that manual labor is for other people 

• You are not weather resistant (hot/cold depending on season)  

• You don’t like driving. Your company vehicle is your office, and you will spend quite a bit of time driving to customer’s homes  

• You are not likely to follow what you were taught in class and apply it with gusto 

The Job:  

• Travel to various service calls to meet customers in their residence and advise on repair, maintenance or purchase of a new door.  

• Assemble mechanical components or machine parts. 

• Adjust equipment to ensure optimal performance. 

• Order replacement parts. 

• Repair or replace worn or broken door parts using hand tools. 

• Disassemble equipment for maintenance or repair. 

• Remove parts or components from equipment. 

• Install hardware or other interior fixtures. 

• Run wiring to connect equipment. 

• Lubricate equipment to allow proper functioning. 

• Test mechanical equipment to ensure its functioning properly. 

• Document operational activities 

• Collect payments for goods or services 

Basic Requirements:  

• Be nice! I know, we shouldn’t have to say that, but we mean it.  

• Able to bend, climb, kneel and stand for long periods 

• Physically able to lift 75lbs 

• Valid driver’s license for at least 3 years with a clean driving record  

• Ability to pass a pre-employment drug test (not including THC) and criminal background check  

• Knowledge of basic software such as navigation apps, Google etc as well as tablet and computer use. 

• Basic knowledge of hand tools  

• GED or HS diploma not required, however reading skills as well as basic math skills (measurements, payments) are required.  

• Professional appearance 

• Employment requires current eligibility to legally work in the United States 

The Journey of an Apprentice Technician:  

• Learn the ins and out of the job with our best technicians during apprenticeship. 

• After a successful apprenticeship, you will receive $1,000 bonus and finish a 4 week training at the A1 Training Academy in Phoenix, AZ.  

• A1 covers flights and accommodations for the duration of your training in Phoenix. (Also, all apprenticeship/training weeks are paid at $1,000/week) 

• Once you complete training, you will receive an additional $1,000 bonus, and graduate to a junior technician. You will perform your duties as a technician in and around your market. Boom! 

Pay, benefits, other cool stuff: 

• Get your very own A1 wrapped van or truck with a gas card. Tools provided. 

• Steady job flow with assigned dispatcher to keep you busy 

• Medical, dental, vision, 401K, NOT a 1099 job 

• Paid Time Off 

• Commission model: you design your own paycheck, no cap. Weekly pay. 

Interview Process:   

Our interview process is not long, but it’s thorough. We want to make sure that each person who joins the team is the right fit for A1. And that we are the right fit for you!  

• After we review your application, you will be contacted for an interview with a recruiter if we want to know more. Plan on up to 45 minutes.  

• Next step is an onsite interview with the Hiring Manager. Plan on approximately 60 minutes.  

• Last step is when the fun begins: you will be invited to ride along with one of our technicians so you can see what life at A1 is really like. Plan on a full day.  

Compensation Philosophy:   

The technician role is 100% commission. There is a clear path to a six figure income in the first year. There is NO CAP on commissions.

Prior to becoming a junior technician:

• All apprenticeship/training weeks are paid at $1,000/week

• After a successful apprenticeship, you will receive $1,000 bonus and finish a 4 week training at the A1 Training Academy in Phoenix, AZ.  

• A1 covers flights and accommodations for the duration of your training in Phoenix.

• Once you complete training, you will receive an additional $1,000 bonus, and graduate to a junior technician. You will then perform your duties as a technician in and around your market. Boom! 

Benefits and other cool stuff:

· Medical, dental, vision, 401K

· Paid Time Off

· Weekly Pay

· Internal Promotion opportunities

· Company swag

 A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to , , , , , , , genetics, , , or expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.