Site Reliability Engineer

A unique opportunity to join a rapidly growing world-class team to engineer groundbreaking Oracle Cloud technologies and infrastructure that make up the Oracle Cloud solutions. As part of the IAM team, you will be continually challenged and have an opportunity to contribute to the Oracle Cloud success every day, working closely with the development partners.As a Site Reliability Engineer, you will solve exciting technical challenges by defining, designing, deploying, and troubleshooting key Oracle Cloud services, platforms, and infrastructure, always thinking about reliability, scalability, resilience, security, and performance.The ideal candidate for this engaging and visible technical leadership role would have the experience of a developer, the wits of a systems and infrastructure whiz, and the courage of a spirited "closer". All these qualities bundled up in an affable communicator in order to make our Oracle Cloud customers successful.Career Level - IC2What You'll DoService Ownership –You will be part of the Identity and Access Management team, whose mission is the shared full stack ownership of a collection of services and/or technology areas, with our Development partners.Ownership Scope – As an SRE, you will understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of the production services you own. In partnership with your Development partners, you will have the responsibility to ensure that services are designed and delivered to be mission critical with focus on security, resiliency, scale, and performance. SREs are the ultimate authority and are accountable for the end-to-end performance and operability of the services they own.Service Design – As the Oracle Cloud evolves; you will partner with development teams in defining and implementing improvements in service architecture, both current and future. As an SRE, you will be an expert at articulating technical characteristics of your services and the dependencies between services, and guide Development teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Operations Engineering – You will understand and be able to communicate the scale, capacity, security, performance attributes and requirements of the services you own. You are a domain expert, able to understand and communicate every characteristic of your service stack, such as:degradation and behavior under load of the services and their dependenciesend-to-end tuning needs, optimizing resource utilization, as load patterns fluctuateInstrumentation and metrics that clearly describe the service behaviorsscaling requirements and patternsresiliency and recoverability, ensuring that backup / restore and disaster recovery capabilities are implemented, tested and maintainedSecurity operations and vulnerability remediation, verifying vulnerabilities are patched or remediated while conforming to corporate and federal security standards and processes.Automation – You will have a clear understanding of automation and orchestration principles, and will be eager to automate, wherever and whenever the possibility arises, while simultaneously eliminating technical debt. Automation must be part of your DNA.Prevention - Once you have expertly resolved an issue, you will immediately work on how to more quickly resolve the problem next time, with the goal to eventually prevent the problem happening ever againTechnical Experts - As service owner, you are the ultimate partner concern point for complex or critical issues that have not yet been documented as SOPs for Level1 staff. You will usually get called in during major incidents as an SME, when the source of a problem is unclear. You will have the deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations.Broad Interests - SREs are a rare mix of sysadmins and development Engineers, and as such have the ability to understand and explain the affect of product architecture decisions on the ability to run as distributed systems. They are driven by professional curiosity and a desire to a develop deep understanding of the their services and the technologies they depend upon.Represent SRE - Proactive, self-motivated, customer-focused, organized, and a good communicator. SRE can be expected to represent Cloud products and engineering in sensitive forums.ResponsibilitiesOur team works within the Oracle Health Production Operations team with a core focus on the Identity and Access Management team. We are responsible for building and maintaining the cloud computing services and solutions that help us enable our prdoucts and operate with greater efficiency, security, and attention to detail. As a member of the team, you will be surrounded by forward-thinking and innovative minds thriving in a collaborative environment supporting infrastructure and applications. We empower our team to make advancements to be more efficient and productive in their day-to-day operations leading to the delivery of superior external customer product availability and support experience.2+ Years of Experience/Knowledge of:Server hardware configurationLinux internalsNetworking and TCP/IPStandard Internet services, such as DNS, HTTP, etc.Scripting languages, such as Python, Ruby, Bash, etc.Configuration management tools, Chef, Ansible, etc.Monitoring and InstrumentationDevOps toolchainCloud computing patternsIT Security and compliance5+ year experience of running large scale customer facing web servicesMost importantly, the ability to be a good teammate and the willingness to learn and implement new Cloud technologies as neededMethodical approach to troubleshooting complex problemsUnderstanding of:REST APIsLoad balancing technologies, including L7 routing, DNS, and CDNKnowledge of languages, such as Ruby, C++, Java, JavaScriptExperience with:Defining and documenting technical architecture of complex and highly scalable productsWhat we will offer youA competitive salary with exciting benefitsLearning and development opportunities to advance your careerAn Employee Assistance Program to support your mental healthEmployee resource groups that champion our diverse communitiesCore benefits such as life insurance, and access to retirement planningAn inclusive culture that celebrates what makes you uniqueAt Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before./corporate/careers/diversity-inclusion/#LI-DNI