Sr. Infrastructure Engineer

Job DescriptionJob Description

Through Core BTS Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles.

Our client in Exton, PA urgently needs a Senior Infrastructure Engineer to join their team.

*** Please note that this is a 6-month contract to hire opportunity with our client and NOT with Core BTS.

Job Overview

This positions primary responsibility is the coordination and technical hands-on implementation of strategic projects relative to growth of the networking infrastructure and technology. Secondarily, the incumbent is expected to work hands-on in all infrastructure activities in support of our client's LAN/WAN environment, including administration of servers, cloud, software applications and networking hardware.

Responsibilities

Organizational and Departmental Strategic Projects:

• Ensure effective and timely implementation of projects following the ITIL processes.
• Create and deliver project plans, progress reports and technical documentation throughout the life of projects.
• Act as the primary project manager and/or technical lead on projects.
• Work with the business units to analyze software and hardware needs.
• Collaborate with each department to determine how software updates, enhancements and new modules will affect and change operations within the department and entire organization.
• Communicate and record client needs, issues, and internal needs when applicable and provide follow-up feedback to involved parties.
• Thoroughly test and document all updates, enhancements and new modules.
• Document all software for training purposes.
• Create and update internal reports.
• Demonstrate ability to learn, understand, and apply new technologies.
• Conform to shifting priorities, demands and timelines.
• React to project adjustments and alterations promptly and efficiently.
• Cross-train other department staff members on new technology implementations.
• Work with outside vendors to optimize the performance of the network.
• Develop strategic plans for future implementations relating to hardware and software.
• Participates in budget research and preparation.

LAN/WAN Administration:

• Assume a Level 3 support role for escalated Help Desk tickets.
• Ensure that written procedures are documented for all functions within the IT Department and are updated as needed.
• Act as backup for the Senior and Junior Network Administrators to maintain operations.
• Participate in disaster recovery planning and quarterly testing to ensure the prompt and continued delivery of all information services.
• Responsible for quality reviews and standards; participates in audits.
• Perform additional duties as assigned.

Expectations:

• Projects an image of professionalism in appearance and manner:
• Always abide by the company dress code.
• Communicates effectively with departments.Listens attentively, provides information with clarity and always uses proper and polite communication skills.
• Demonstrate adaptability when interacting with Core BTS client's employees and management.
• Adheres to Core BTS client's policy of confidentiality 100% of the time.
• Arrives promptly to work.Schedules time off in accordance with policy.
• Must be willing to be on call after hours.
• Must possess a strong desire to be part of a winning team.
• Continually develops a full understanding of the LAN/WAN.
• Keeps professional skills up to date and consistent with current technology.
• A high energy individual who can multi-task and work well in stressful situations.

Qualifications and Education Requirements

• Minimum of five years within the banking industry, networking and/or project management experience required.
• Working knowledge of the various networking architectures and protocols.
• Working knowledge of Network Capacity Planning, Performance Monitoring/Management and Network Design Architecture.
• Experience in Windows based networks and related protocols required.
• Experience with Exchange and Citrix environments . MCSE Certification required.
• VCP Certification is .
• Azure Network Engineer Associate Certification .
• Windows Server Hybrid Administrator Associate Certification .
• Citrix Certified Associate Certification .
• CCNA and/or CCSP Certification .
• Process management experience/certification (ITIL/MOF).
• Bachelors Degree in related field required.
• Five years demonstrated technical network experience may be substituted in lieu of degree.

Functional Area Skills/Knowledge:

• Experienced professionals that require little or no supervision.
• Analytical Skills - process flow analysis, systems analysis.
• Ability to learn and apply new technologies effectively.
• An ability to diagnose technical problems quickly and develop effective solutions.
• Strong familiarity with project management software such as MS Project.
• Business/Professionalism Skills - professional judgment and presence are required.
• Excellent oral and written communication skills required.