Sr Network Operations Engineer
Job DescriptionJob Description
MatchPoint is a fast-growing, , energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!
The Network Operations team is looking for a seasoned Network Operations engineer to help actualize the SRE vision for our network infrastructure and join Enterprise Networking. This role demands a unique blend of hands-on expertise in network operations, engineering, and observability. A proficient Network Operations SRE is dedicated to enhancing network operations, diligently working to minimize manual labor and achieve Service Level Objectives (SLOs). Our approach includes minimizing reactive operational tasks, conducting blameless postmortems, and proactively identifying and mitigating network risks to foster continuous improvement. This is crucial for ensuring client satisfaction and maintaining an engaging, varied work environment. We encourage autonomy in tackling significant projects and are committed to fostering a supportive atmosphere that offers the mentorship necessary for professional development and growth.
As a Network Operations Engineer, your role will focus on:
Owning the operational aspect of the wired and wireless networks, ensuring their high availability and reliability.
Collaborating with architecture, tooling, and deployment teams to guarantee that new implementations are supportable and align with production standards.
Partnering with stakeholders to ensure their network needs are being met with a reliable network
Advocating for and implementing automation to reduce toil and enhance operational efficiency.
Monitoring network performance, identifying areas for improvement, and coordinating with relevant teams to execute enhancements.
Educating the network support team to empower them to help support the global wireless footprint.
Serving as an escalation for network issues more complicated or highly involved network issues
Collaborating with SMEs to resolve production issues swiftly and effectively, maintaining customer satisfaction.
Identifying opportunities for operational improvements and partnering with teams to develop solutions that drive excellence and sustainability in network operations.
What we need to see:
Educational Background: BS degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent practical experience.
Professional Experience: Minimum of 8 years of industry experience in wireless site reliability engineering, wireless network operations, or related areas. Solid grasp of underlying network and security components leveraged in a wireless network.
Wireless Experience: Knowledge in wireless technologies such as 802.11ac, 802.11ax, surrounding technologies such as WPA, Radius, EAP, 802.1X, or other controller-based WLAN technologies.
Network Fundamentals: Expertise in general network technologies such as TCP/UDP, IPv4/IPv6, BGP, VPN, VLANs, L2 switching. Proven track record in network operations.
Network Engineering Depth: Knowledgeable and ready to work on networks implementing EVPN, VRFs, and similar technologies.
Monitoring Tools: Familiarity with network management tools such as Prometheus, Grafana, Alert Manager, Nautobot/Netbox
Service Tooling: Skills with ServiceNow and Jira
Problem-Solving and Communication: Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and drive.
Ways to stand out:
Support Automation: Track record of taking operational signals through means such as SNMP, Syslog, synthetics to solve operational challenges.
Background in building and/or leveraging synthetics such as UXI, Signal7, Wyebot to measure wireless availability and user experience.
Programming and Scripting Skills: Experience in one or more of the following: Python, Go. Ability to debug and optimize code; automate routine tasks.
System Administration: Knowledge of Linux system fundamentals is a plus.
Platform Exposure: Experience with Mellanox/Cumulus Linux, Checkpoint Firewalls, Palo Alto firewalls
Platform Exposure: Mist Wireless
Security Awareness: Experience with security components such as ISE
Network Automation: Expertise in automating networks using frameworks such as Salt, Ansible, or similar.
Previous Network Operations experience.
Pay Rate: 75/hr