Staff Engineer, Failure Analysis Engineering

Company DescriptionThe future. It’s on you. You & Western Digital.We’ve been storing the world’s data for more than 50 years. Once, it was the most important thing we could do for data. Now we’re helping the world capture, preserve, access and transform data in a way only we can.The most game-changing companies, consumers, professionals, and governments come to us for the technologies and solutions they need to capture, preserve, access, and transform their data.But we can’t do it alone. Today’s exceptional data challenges require your exceptional skills. It’s You & Us. Together, we’re the next big thing in data. Western Digital data-centric solutions are found under the G-Technology, HGST, SanDisk, Tegile, Upthere, and WD brands.Job DescriptionJoin our dynamic and collaborative team to help with WD customer failure analysis in support of requests from our customers and qualification teams. As Staff Engineer in Failure Analysis Team, you will be supporting customer return HDDs. You will collaborate with worldwide FA teams and subject matter experts to decide on best course of action for identifying underlying causes of failures and drive problems. You will be responsible for the entire FA summary, including key findings and their corresponding images or data. These summaries are used to communicate key lab data and causes of failure to the customers, field application engineers, quality managers, manufacturing, or development teams. You will have multiple opportunities to help improve FA processes and tools based on learnings from FA work. Over time, you will gain expertise allowing you to be one of few HDD FA experts in the world! Complete FA work assigned by Manager within the corresponding priority time frame.Summarize FA results based on key lab findings and causes of failure.Provide on-site technical support to customers as needed.Co-work with cross team like PCBA, WW FA, FW, RWI, Servo, ME for issue dig out.Follow department/work group processes.Document failure analysis procedures, processes, and requirements.Effectively present information, ideas, and your perspective to peers, team members and managers.Brainstorm, be open to inputs and recommend team improvements and team process improvements.Provide effective information on tool improvements related to FA.Learn about product failures from development teams.QualificationsHard disk drive failure analysis experienceProven problem-solving skillsEffective at multi-tasking, organization and time managementSelf-motivatedDemonstrates patience, confidence, and composureDetailed knowledge of Hard Drives and knowledge of factory processes and storage applicationsKnowledge and experience with TCL, Python, C++, and/or SQL is a plus.Knowledge and experience with Data Analytics and Reliability is a plus.Strong written and verbal communication skills.Excellent interpersonal and teamworking skillsCandidates must demonstrate relevant experience, interest and aptitude in both analytical and practical aspects of the above topics.Education: BS/MS in EE, ME, IE, or equivalentExperience: 3+ years of failure analysis experience with enterprise or client hard drives highly desiredAdditional InformationBecause Western Digital thrives on the power of diversity and is committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution, we are committed to giving every qualified applicant and employee an equal opportunity. Western Digital does not discriminate against any applicant or employee based on their protected class status and complies with all federal and state laws against discrimination, harassment, and retaliation, as well as the laws and regulations set forth in the "Equal Employment Opportunity is the Law" poster.Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.NOTICE TO CANDIDATES: Western Digital has received reports of scams where a payment is requested on Western Digital’s behalf as a condition for receiving an offer of employment. Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to .