Systems Engineer I

Job DescriptionJob DescriptionDescription:

Propio Services is a leading provider of services dedicated to bridging communication gaps and ensuring accurate, culturally appropriate interpretation and translation. We leverage innovative technology and a network of professional linguists to deliver top-tier solutions across various industries. As we continue to grow, we are seeking a skilled Systems Engineer I with a strong focus on email management to join our dynamic IT team and support our technology infrastructure. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.

As a Systems Engineer I, you will be responsible for participating in the design, implementation, and maintenance of our cloud infrastructure and services on the Microsoft Azure platform. The ideal candidate will have a strong understanding of cloud computing technologies, services, and architecture, with a focus on Azure solutions. You will collaborate with cross-functional teams to ensure seamless integration and deployment of cloud applications, endpoint management and provide technical guidance and support. Requirements include a minimum of 1-3 years of experience in Azure cloud services, and proficiency in scripting . Certifications in Azure are but not required. If you are passionate about cloud technologies and eager to work in a dynamic environment, we encourage you to apply!

Requirements:

Responsibilities:

• Exchange Online Administration: Manage and maintain Microsoft Exchange Online environments, ensuring optimal performance, security, and reliability.
• Email Security and Compliance: Implement and monitor security measures to protect email data and ensure compliance with industry standards and regulations, including managing spam filters, encryption, and data loss prevention.
• User Management: Handle email account creation, management, and troubleshooting within the M365 environment. Ensure proper licensing and access controls.
• Migration and Upgrades: Plan and execute migrations to Exchange Online, Team and SharePoint from on-premises or other cloud systems.
• Technical Support: Provide Tier 2/3 support for email-related issues, working closely with the IT support team to resolve technical problems efficiently.
• Managing , security, access, policies, updates, and apps for computer endpoints.
• Implementing solutions for efficient deployment and management of computer endpoints on various operating systems, platforms, and device types.
• Implementing and managing endpoints at scale by using Microsoft Intune, Windows 365, Windows Autopilot, Microsoft Defender for Endpoint, Purview and Microsoft Entra ID.
• Monitoring and Optimization: Continuously monitor the health and performance of M365 services and SQL environments including M365 Exchange, Teams and SharePoint. Identify and implement improvements to enhance system efficiency and user experience.
• Work closely with other IT team members and departments to support and integrate M365 solutions with other enterprise systems and initiatives.
• Project Management: Lead or participate in IT projects related to the deployment, upgrade, or enhancement of M365 services.
• Training and Documentation: Develop and deliver training materials for end-users and IT staff. Maintain comprehensive documentation of configurations, processes, and procedures.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience.
• Minimum of 1-3 years of experience administering Microsoft 365 Exchange Online.
• Minimum of 1-2 years of experience administering Microsoft 365 Teams and SharePoint
• Experience with Azure cloud-based file systems, computer and storage resources
• Basic proficiency in PowerShell scripting for automation and management
• Experience with hybrid Active Directory environments and migration to Azure is a plus
• Relevant certifications but not required:
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft 365 Certified: Endpoint Administrator Associate
  • Microsoft 365 Certified: Messaging Administrator Associate
  • Microsoft 365 Certified: Administrator Expert

Additional Skills:

• Strong understanding of email security protocols and compliance standards (e.g., GDPR, HIPAA).
• Familiarity with networking concepts, DNS, and Active Directory integration with M365.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.