Technical Architect

Job DescriptionJob DescriptionThis role supports the Client Journey, with an initial focus on Onboarding, consisting of the end-to-end experience for the client. The desired experience of the Client Journey encompasses the processes that are performed, as well as a thorough connection to the systems that support the work. There is a need for a technical architect to help develop technology architecture blueprints for the Architecture Review Board.

Role Summary
The technical architect acts as the dedicated architect for the Client Journey book of work. The technical architect holistically leads solution architecture activities that guide the development and management of technical, data, and infrastructure solutions for end-to-end client journey. These solutions enable the organization’s future-state business capabilities and drive the organization’s targeted business outcomes. Technologies include software, infrastructure, cloud, mobile, AI, edge computing and immersive experiences technologies.
Technical architects provide the leadership, facilitation, analysis, and design tasks required for the development of technical and infrastructure architecture. Technical architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the enterprise to enable business strategy and deliver targeted business outcomes. They enable and orchestrate the delivery of targeted business outcomes through facilitating and making technical decisions.
Responsibilities

The technical architect will demonstrate competencies across three key dimensions:
Deliver Future-State Solution Architecture
• Reports straight line or dotted line to the enterprise or chief enterprise architect.
• Works with Enterprise Architecture (EA) peers (e.g., enterprise, business, information, solutions, and security architects) to analyze enterprise business context (business strategy and trends), as well as adopting EA design guidance (such as principle, patterns and reference architectures) to derive the future-state solution architecture. This includes defining the non-functional requirements, principles and models that guide technology and design decisions for the solutions.
• Leads the analysis of the current technology environment to detect critical deficiencies, legacy, and technical debt, and recommends solutions for improvement. In addition, leads the analysis of technology industry and market trends to determine their potential impact on the enterprise as well as on the enterprise technology architecture.
• Coaches, mentors, and collaborates with technical subject matter experts to develop technology architecture that enables and drives new business capabilities and operating models.
• Drives digital innovation by leveraging innovative technologies and approaches to renovate, extend and transform the existing core technology base and IT estate.
• Defines high-level migration plans to address the gaps between the future and current state, typically coordinated with the IT budgeting or other capital planning processes.

Analyzes and Evaluates Technology

• Understands the strategic, EA driven technical goals and how to implement them in the client journey program
• Guides project deliverables to ensure project meets the architectural and business requirements whilst reducing technical debt and increasing alignment to architectural vision
• Acts as a consultant and advisor to the project team, opining on how the project direction can be best aligned to current and trending technology initiatives.
• Ensures that the project team is aligned to the EA principles and architectural governance process.

Leads and Collaborates to Deliver Business Outcomes
• Oversees, or consults on, technology implementation and modification activities (e.g., projects and products), particularly for new or shared infrastructure solutions.
• Consults on application or infrastructure development projects to harmonize systems or infrastructure with the enterprise technology architecture and identify when it is necessary to modify the technology architecture to accommodate immediate or future project needs.
• Works closely with the product managers, product owners and EA peers (e.g., enterprise, business, information, security, and solutions architects) to enable infrastructure agility, scalability, and resilience to support required product needs throughout product life cycles.
• Collaborates with business constituents, EA team members, project teams and staff in various IT functional areas as needed to fulfill the responsibilities described above.
• Documents necessary for enterprise technology architecture design and analysis work, including project postmortem documentation and metric collection.