Technical Business Analyst

Job Description

Technical Business Analyst

6 month contract

Up to £500 per day outside IR35

Location: Hybrid - London or York 2 days per week

We're seeking a competent Business/Systems Analyst with experience working with infrastructure, end user device management, telephony and MS Exchange to work with our client on a pivotal project.

The business analyst will be assigned to a number of initiatives within the Core Infrastructure and End User Value Streams, primarily analysing and cleansing data to enable the initiatives to drive value and deliver positive outcomes for the business.

Responsibilities

• Support the Product Owner to analyse data to inform prioritisation and delivery decisions
• Facilitate internal and external stakeholder workshops, building a valuable relationship with our end-user community
• Consume and understand complex specifications and turn these into valuable product driven outputs
• Analyse and document business processes, data flows, and system interactions
• Collaborate with engineers, testers, and other team members to ensure quality and timely delivery
• Communicate effectively with all levels of stakeholders, both verbally and in writing

Requirements

• Working experience as a Business Analyst or Systems Analyst
• Working in a technical environment is essential, preferably infrastructure or end user compute; desktop, VDI, Exchange, telephony and Device as a Service (DaaS)
• Ability to deliver data driven content from a number of sources e.g., Active Directory, Workday, Microsoft Intune, Excel
• Ability to create reports for different audiences and all levels of complexity, using visualisation tools such as PowerPoint, Power BI
• Experience with Microsoft Intune would be an advantage
• Strong knowledge of business analysis tools and techniques, such as user stories, use cases, wireframes, UML, BPMN, etc.
• Experience in working with agile methodologies, such as Scrum and Kanban using Jira
• Previous or current experience in testing would be an advantage
• Excellent communication, presentation, and facilitation skills
• Must be able to work independently and proactively in a fast-paced and dynamic environment