Technical Business Analyst (SaaS)

Job DescriptionJob Description

Job Title: Technical Business Analyst (SaaS)

Location: Boca Raton, FL (Team works on site)

SaaS Background is required

Overview:

Enterprise Process Governance (EPG) Platform transforms organizational efficiency by aligning strategic objectives with operational governance at every level. Our SaaS solution integrates tasks and strategic goals while responding dynamically to organizational conditions, setting a new benchmark in workplace efficiency. Be Part of Something Big: As a fully funded, fast-growing software startup, we are assembling a foundational team to build a groundbreaking product with the potential to reach millions of users globally. Proven Leadership: Led by seasoned veterans in product development and business growth, client provides a unique opportunity to contribute to a transformative platform from the ground up. If you're ready to make a significant impact and grow with a company that values creativity, innovation, and technical expertise this is the place for you.

Key Responsibilities:

Requirements
Origination and Documentation:

• Collaborate with stakeholders and technical teams to gather and define business and technical requirements.
• Develop detailed documentation, including functional requirements, user stories, workflows, strawman UI designs and technical specifications.

Technical Collaboration:

• Work closely with software architects, developers, and UX designers to translate business needs into technical solutions.
• Serve as a bridge between business-oriented stakeholders and the engineering team to ensure a shared understanding of project goals. Process Analysis and Optimization:
• Analyze existing requirements definition processes to identify inefficiencies and recommend improvements.
• Define and document "as-is" and "to-be" process flows using methods such as gap analysis and impact assessments. SaaS-Focused Requirement

Design:

• Leverage experience in SaaS environments to define requirements for a multi-tenant, scalable and user-centric clustered architecture.
• Address other technical considerations such as API integrations, data elements, role-based security, user accessibility and back-office admin tools for platform management. Stakeholder Engagement:
• Lead meetings, interviews, and review sessions to align stakeholders and uncover hidden requirements.
• Provide ongoing communication and updates to ensure alignment between stakeholders and the technical team. Testing and Validation:
• Support User Acceptance Testing (UAT) by participating in the creation of test cases, validating functionality against requirements, and ensuring quality delivery.
• Assist in troubleshooting and resolving requirement-related issues during development and testing phases.

Continuous Improvement:

• Stay abreast of SaaS trends and best practices, contributing insights that drive client competitive advantage.
• Become a subject matter expert in PPM, CRM, ITSM, SDLC and BPM software platforms and competitors.

Qualifications:

• Education:

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field. Advanced degrees .
• Experience with software development processes, particularly Agile methodologies.
• Familiarity with APIs, data structures, SaaS architecture, and security protocols.
• Proficiency in requirements management tools and process modeling tools (e.g., Lucidchart, Mermaid, Figma).
• SaaS Background: Proven experience in a SaaS environment, with a solid understanding of subscription models, scalability, and cloud-based solutions.
• Analytical Skills: Exceptional ability to analyze complex systems and business processes.
• Communication: Strong written and verbal communication skills to articulate technical concepts to diverse audiences.
• Problem-Solving: A proactive mindset with a track record of developing creative, effective solutions to complex challenges.
• Certifications (): IIBA certification, or similar business analysis certifications.

Company DescriptionCompany headquartered in Boca Raton FL. Great work/life balance.Company DescriptionCompany headquartered in Boca Raton FL. Great work/life balance.