Technical Engineering Technician

Position: Hyper Care Technician

Pay Rate: £19.00

Weekly Pay: Guaranteed 40hrs

Overtime Rate: £28.50

Working Shifts: Monday & Tuesday and Thursday Night

Working Hours: Monday - Tuesday 0800hrs-1700hrs and Thursday 2200hrs - 0600hrs Night (flexibility may be required)

Key Responsibilities:

* Deliver comprehensive process and system training, ensuring team members and clients can utilize systems confidently and effectively.

* Lead and mentor senior management team during installation training, providing hands-on support and expert guidance.

* Perform and teach advanced techniques such as:

* Calibration resets and diagnostics.

* System reboots, updates, and troubleshooting.

* Precise camera adjustments and custom configurations for optimal performance.

* Component installation and integration into complex systems.

* Oversee the execution of system migrations, ensuring smooth transitions with minimal disruption.

* Travel extensively across the UK and Europe to manage installation projects, acting as the primary technical expert on-site.

* Conduct post-installation evaluations, identifying areas for improvement and offering tailored solutions.

* Collaborate with engineering and design teams to refine system functionalities and enhance user experience.

* Adhere to health and safety standards while maintaining clean, organized, and efficient workspaces.

* Drive operational excellence through continuous feedback and process improvements, helping the company evolve and adapt.

Requirements:

* Minimum of 4 years’ experience in assembly, installation, or technical service roles.

* Valid driving licence and access to a personal vehicle.

* Willingness to travel frequently, including overnight stays (both nationally and across Europe).

* Strong technical aptitude and the ability to follow detailed processes.

* A professional, adaptable attitude with excellent problem-solving skills and teamwork abilities.

Benefits:

* Mileage reimbursement: Paid at 45p per mile for all work-related travel.

* Comprehensive support with travel arrangements and expenses.

* Out-of-hours assistance from a responsive support office.

* Long-term, stable employment with a leading company, offering excellent opportunities for career growth.

* Chance to work on cutting-edge systems and exciting projects across the UK and Europe.

Why Join Us?

* Be part of a dynamic and supportive team that values your expertise.

* Develop your skills and knowledge through ongoing training.

* Take pride in a role that makes a tangible difference in techno