Technical Support Specialist II

Job DescriptionJob Description

Technical Support Specialist II - Contract to Hire

2-5 + years Industry Experience

REQUIRED QUALIFICATIONS & ATTRIBUTES:

• Strong customer service and documentation skills
• Strong verbal and written communication skills
• Ability to identify and execute predetermined procedures.
• Demonstrated success managing multiple priorities while delivering results.
• Experience troubleshooting and resolving basic network problems.
• Experience performing routine maintenance on laptop and desktop hardware.
• Experience installing and administrating a Microsoft workstation environment.
• Experience administrating Microsoft Active Directory Users and Computers
• Experience administrating Microsoft Exchange and Exchange Online Mailboxes/Users
• Experience provisioning and administrating end-user telephony devices.
• Experience deploying and administrating backend telephony services.
• Experience installing, configuring, and updating Windows Server Operation Systems
• Experience installing and configuring workstation and server applications.
• Experience implementing and administrating Mobile Devices via Mobile Device Management -Intune
• Demonstrated ability to follow directions and deliver results individually and as a team member.
• Demonstrated ability to establish and maintain effective working relationships with other employees, vendors, and customers.
• Understands, adheres to and effectively communicates company polices and procedure.
• CompTIA A+, N+, CCNA, Microsoft or other industry certification(s)
• Associate degree in a computer-related technology field or equivalent industry experience
• Possess a valid driver’s license and a good driving record.
• Maintain a professional appearance as a representative of the company.

Company DescriptionA global investment bank and advisory firm specializing in corporate finance, transaction advisory, valuation, financial disputes, claims, and investigations.Company DescriptionA global investment bank and advisory firm specializing in corporate finance, transaction advisory, valuation, financial disputes, claims, and investigations.