Telecoms Project Manager

Key Objectives/ Deliverables

* Leads delivery of projects into customer in agreed timelines and to budget.

* Develops and grows business opportunities and solutions to customer.

* Owner for accountability and deliveries and customer expectations, vertical owner

* Responsible for adherence to the budgets and profitability

* Customer satisfaction and interfacing with customers for escalations, and project related issues

* Monitoring of KPI and SLA, and to give support at governance meetings with the customer.

* Responsible for KPI of Assistant Project Managers and Project Coordinators

* Manage resource utilization

* Identify opportunities and gaps with the Programme manager to develop the skills matrix and resources platforms

* Field force monitoring.

* Financial and commercial accountabilities

* Full P&L accountability, including RFQ estimation and project planning.

* Cross utilisation of skills and resources

* Daily, Weekly, Monthly reporting and analysis

* Planning and forecasts

* Skills identification and development

* Support in recruit and development of engineers and build a strong, competent team.

Person Specifications

* Must have a demonstrated background in UK Telecommunications Network Service Management and have managed large operational contracts working to agreed performance levels.

* It is essential that they can communicate well on both paper and at ease in face-to-face situations.

* Demonstrate ability to prioritise tasks and deliver under pressure.

* Strong fault finding and problem-solving skills.

* Proven P&L success

* Proven network in the UK Telecoms sector

* Professional and able to work harmoniously within and between teams.

* Flexible and willing to take on new tasks and challenges.

* Minimum 15 or equivalent recognised telecoms qualifications or 10plus years relevant related experience of the UK Industry

* Advanced office administration skills, Microsoft Word, Excel, Access and Outlook