TikTok Shop - Creator Education & Engagement Program Manager (E-commerce) - Thailand

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. Join us as we drive the future of e-commerce here at TikTok. Responsibilities:- Train, plan, develop educational content for Thai TikTok Shop creators through self-generated educational presentation and content on various platforms (. TikTok, Facebook, YouTube, Company Website, others), in line with global policies and local strategies- Expand outreach channels to communicate with Tiktok Shop creators and control quality of educational content such as articles- Actively research market trends including products, contents, community best practice & collaborate with cross-functional teams in order to get sufficient inputs to strategically create promotional and educational materials or projects for creator growth- Design and initiate creator engagement programs based on current situations to elevate engagement with creators and help them increase their e-commerce transaction- Drive and track performance of TikTok Shop Creator education and engagement activities. Minimum qualifiactions:- Minimum Bachelor's degree or above with 2-3 years of relevant experience- Had experience of education & training, e-commerce, community development or creator management before.- Strong understanding of content, especially TikTok, Instagram, YouTube, and other content driven platforms.- Good communication, data driven, strong execution, collaborative, and time management skills; comfortable working in a fast-paced and dynamic environment- Comfortable with public speaking (both offline and online) with track records of motivating and/or inspiring community- Proficient in English and Thai Preferred qualifications:- Direct experience of being a TikTok creator or TikTok Shop creator- Familiar with different social apps and tools such as LINE, Facebook, YouTube etc- Experience in content production field (. video editing)