VP: IT - Infrastructure

Job DescriptionJob Description

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Summary of Job:

The VP of Infrastructure will be responsible for providing vision, leadership, strategy and team development for Enterprise Infrastructure teams across all aspects of the Vail Resorts IT portfolio. The role is responsible for defining infrastructure operational strategy, architecture and change processes while providing the leadership that aligns a diverse stakeholder group with the vision of how the team delivers IT services to the organization. Superior leadership qualities, excellent written and verbal communication skills, along with experience in driving change within an organization are a requirement. This position reports to the CIO and is a member of the Senior IT Leadership team partnering with peer IT leaders including InfoSec and Application Development to design and execution the company’s technology roadmap.

Responsibilities:

• Provide strategic direction on all aspects on IT infrastructure including architecture, service delivery standards and processes for the enterprise
• Develop goals and standards for IT Service Delivery in cooperation with other IT departments and key stakeholders
• Work with business units and application teams to understand service requirements and expectations
• Focus on IT process improvement, with a pursuit of automating process, employee self-service and pro-active communication to a diverse stakeholder group
• Analyzes and predicts trends and develops long-range plan designed to maintain cost effectiveness and competitiveness of the enterprise’s IT infrastructure
• Establish security processes within the infrastructure teams in support of the company’s security practices
• Establish and support change management process in conjunction with application and infrastructure teams
• Develop capacity-planning tools and processes
• Program management oversight of the group’s initiatives ensuring projects are completed to budget, timelines, quality standards; communicate risks and progress to business stakeholders.
• Departmental Budget management and oversight
• Stakeholder Management across LOB’s, IT Teams and vendors
• Develop and gain buy-in with key stakeholders on multi-year roadmaps
• Pro-actively manage all Information Security, Compliance and Data Privacy obligations Achieve all Information Security goals as committed to the Audit Committee

Essential Job Responsibilities:

Drive:

• Develop and drive the ownership and accountability across all aspects of Infrastructure team in support of business objectives and supporting IT initiatives with a Business Leaders First mindset.
• Able to facilitate multi-disciplinary strategic discussions with senior business and technology leaders combined with strong, clear and concise communications skills
• Provide leadership to the Infrastructure, Application teams and LOB’s to ensure successful implementation of key initiatives across the enterprise eco-system.
• Provide project/program facilitation and oversight; facilitate agreement on objectives and success measures, provide overall project/program issue resolution and roadblock removal.
• Partner with Information Security, IT application teams, Business Leadership in execution of roadmaps that aligns with our Business Strategy.

Connect:

• Inspire trust and build strong, authentic, productive relationships within the organization and with key stakeholders. Effectively engage and collaborate with leadership across the organization to develop, define and build on innovative ideas and business priorities.
• Acts as a role model for developing and maintaining positive, collaborative relationships with all constituents including business and IT peers and leaders.
• Engage broadly and deeply across the organization to quickly connect information and people to drive enterprise projects, programs and initiatives.
• Partner with stakeholders to understand their drivers and needs, and use that knowledge and those relationships to drive effective prioritization and roadmaps for delivery.

Develop:

• Create an environment of continual improvement both inside and outside of direct team. 
• Empower team members and develop talent through monitoring and evaluation of performance, alignment to corporate professional development program, and company growth.
• Demonstrate the ability to learn and develop as a self-starter requiring little direction. We are looking for someone who shows the potential to do more and is a natural leader.
• Be a Producer of Talent with individuals on your team and across the organization.
• Develop highly functioning and high performing teams with a focus on
  • Employee Engagement
  • Employee Development
  • , Equity and
  • Succession Planning
  • Organizational Design and Development

Out Front:

• Anticipate the needs of key leadership and facilitate as well as motivate those around you to identify solutions that both improve and advance business objectives
• Maintain an external network to ensure our organization continuously analyzes new technology, trends, innovations, etc. and ensures our strategy and priorities stay appropriately aligned.
• Provides expert recommendations based on strong front-to-back understanding of existing systems and frameworks combined with a strong understanding of emerging technologies.
• Be curious about our business and seek to understand our strategy, business practices, and projects.

Re-Imagine:

• Bring new ideas, methods, and approaches to Vail Resorts and this role. Leverage own expertise to challenge the status quo and drive decisions and actions necessary to improve our business processes and related technology.
• Fundamentally re-imagine all aspects of infrastructure service delivery to better meet the company’s expectations and growth(focus on hybrid cloud model)

Passion:

• Demonstrate an unyielding passion for the employee experience, culture, mission and vision. Lead by example and inspire others to follow.

Job Requirements:

• Bachelor’s degree in Business, Technology or related field
• 10+ years of relevant work experience including proven ability to successfully lead and oversee critical projects and cross functional efforts
• Strong working knowledge and understanding of key concepts in ITIL, SDLC, IT Support Center, Dev/Ops and cloud services
• Ability to communicate with various levels (including executives) within IT and the Business
• Understanding of running production systems and end user support on a global level
• Consistently demonstrated growth in their own skills & leadership.
• 5+ years of supervisory experience
• Experience defining and executing a multi-cloud strategy, including hybrid cloud orchestration and automation with a focus on Microsoft Azure and AWS cloud product offerings
• Deep understanding of on-prem data center technologies (VMWare, F5s, Storage Area Networks, Checkpoint Firewalls, Cisconetworking gear)
• Experience with next gen alerting and monitoring tools such as DataVision
• Understanding of Endpoint Management Tools (Taninum)
• Extensive experience with the Microsoft stack of technologies (SQL, Office/Teams, Biztalk, Windows/Server OS’s)
• Understanding of telephony and call center technologies (Avaya)

Other Requirements:

Leadership:

• Ability to drive strategy, vision, direction, and prioritization on enterprise wide projects and programs at the senior leadership level.
• Can manage initiatives from concept through to completion, including the development and presentation of a business case.

Project Management:

• Ability to socialize and manage a portfolio of projects in support of stated strategic objectives.
• Manage operational business impacts as well as technical components of the program or project.
• Provide vision and leadership regarding organizational design and resourcing of large, complex enterprise wide initiatives including all aspects of management from vision through execution.

Financials:

• Manage enterprise wide programs with complex financial models including internal and external stakeholders and complex contract negotiation.
• Participate in the annual expense and capital budgeting processes & cycles for their areas.

Employee Management:

• Ability to manage/oversee internal and contract resources.
• Ability to produce talent on their team and across the organization

Vendor Management:

• Provide leadership and guidance to external vendors.
• Ability to work through vendor contract management issues.

Skills:

• Knowledgeable in ITIL and Dev/Ops
• Experience with cloud-based service delivery models
• Experience driving global enterprise architecture standards and practices
• Experience with outsourcing methods and models

The expected Total Compensation for this role is $210,000.00 - $250,000 plus bonus and equity. Individual compensation decisions are based on a variety of factors.
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays.  Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to , , , , , , , , protected veteran status or any other status protected by applicable law.

Requisition ID  505844
Reference Date: 10/29/2024 
Job Code Function: Applications  
Job Type: [[JobType]]