Warehouse Operations Manager

Job DescriptionJob Description

Warehouse Operations Manager

The Warehouse Operations Manager is responsible for overseeing all aspects of warehouse functions, ensuring the efficient handling of inventory, order fulfillment, and distribution processes. This position requires strong leadership to manage staff, optimize warehouse layouts, and implement best practices for operational efficiency. The ideal candidate will drive continuous improvement initiatives, maintain high standards of safety, and ensure timely delivery of goods while minimizing operational costs. A keen ability to analyze data, improve workflow, and lead a team in a fast-paced environment is essential for success in this role.

Key Responsibilities

Operational Excellence

·       Drive continuous improvement initiatives to optimize warehouse efficiency, reduce costs, and enhance productivity.

·       Implement best practices in inventory management, order fulfillment, and shipping processes.

·       Lead cross-functional teams to streamline operations, ensuring timely delivery and quality standards.

·       Analyze performance metrics and use data-driven insights to make informed decisions and improve workflows.

·       Foster a culture of safety, accountability, and teamwork to ensure operational goals are consistently met.

Process Efficiency

·       Identify and eliminate bottlenecks in warehouse operations to improve throughput and reduce lead times.

·        Design and implement efficient layout and process flow strategies to maximize space utilization and reduce handling times.

·        Leverage technology to streamline workflows and improve operational accuracy.

·        Collaborate with team members to standardize procedures, ensuring consistent performance across shifts.

·       Continuously monitor and adjust workflows based on performance data and evolving business needs.

Inventory and Oversight Management

·       Oversee inventory control processes to maintain optimal stock levels and minimize discrepancies.

·       Implement and monitor cycle counts and audits to ensure data integrity and accuracy of inventory records.

·       Develop and enforce standard operating procedures (SOPs) for receiving, storing, and dispatching inventory.

·       Utilize inventory management systems to track real-time stock movements and optimize replenishment.

Customer-Driven Excellence

·       Ensure timely and accurate order fulfillment to meet or exceed customer expectations.

·        Collaborate with teams to resolve issues and implement solutions that enhance the customer experience.

·        Monitor inventory levels and manage stock rotation.

·       Implement quality control processes to minimize errors and returns, improving customer satisfaction.

·       Continuously assess and improve processes to ensure a seamless, customer-centric approach across operations.

Team Leadership and Talent Development

·       Build and maintain a high-performing team through effective recruitment, onboarding, and development strategies.

·       Foster a culture of accountability, collaboration, and continuous improvement among staff and leadership.

·       Conduct regular performance evaluations and provide actionable feedback to drive individual and team growth.

·       Implement targeted training programs to enhance skills, knowledge, and overall productivity.

·       Promote clear communication and transparency to align team efforts with organizational priorities.

·       Recognize and reward achievements to boost morale and maintain employee engagement.

·       Develop a succession pipeline by identifying and mentoring high-potential employees for future leadership roles.

Safety and Compliance

·       Manage health and safety program ensuring compliance of OSHA guidelines, local regulations, and industry best practices

·       Ensure adherence to all safety regulations and company policies to maintain a secure work environment.

·       Monitor and enforce compliance with OSHA guidelines, local regulations, and industry best practices.

·       Perform routine safety audits and inspections to identify and mitigate risks, maintaining a zero-incident culture.

Qualifications

Experience: 15+ years of experience in warehouse operations or supply chain management, with at least 7 years in a senior leadership or managerial role overseeing large-scale operations.

Leadership Skills: Extensive experience leading cross-functional teams, mentoring senior staff, and fostering a high-performance culture in fast-paced, high-demand environments.

Operational Expertise: Comprehensive knowledge of warehouse management systems (WMS), inventory control, logistics, and order fulfillment processes.

Problem-Solving: Advanced analytical and problem-solving skills, with a focus on implementing process improvements, cost reductions, and maximizing operational efficiency.

Safety & Compliance: Expert understanding of safety protocols, industry regulations, and best practices to ensure compliance and maintain a safe working environment.

Communication Skills: Exceptional communication and interpersonal skills, with the ability to collaborate effectively with senior leadership, internal teams, and external stakeholders.

Technical Proficiency: Strong command of MS Office Suite, with experience in advanced warehouse management software, automation tools, and supply chain technologies.

Strategic Planning: Proven ability to design and execute long-term strategies that align warehouse operations with organizational goals, improving efficiency and reducing operational costs.

Equal Employment Opportunity

This is an equal opportunity employer. Committed to fostering an inclusive and diverse workplace where all employees feel valued and respected. We do not discriminate against any applicant or employee on the basis of , , , , , , , , , veteran status, or any other protected category under applicable federal, state, and local laws.  Individuals from all backgrounds and encourage candidates of diverse perspectives and experiences to apply.