West Coast Field Service Technician II

Job DescriptionJob Description

Job description: West Coast Field Service Technician II

Company: Quest International
 

Location:  West Coast
 

Position Type: Full-time / Salary Non-Exempt

About Us:

A career at Quest International means working in a dynamic and challenging professional environment with people who are committed to being a team and striving for quality performance. The medical and industrial imaging industries, as well as the computing and IT industries, have a bright and long-term future with endless opportunities. We're looking for energetic and imaginative people who are excited about participating in our success.

At Quest, you'll have the opportunity to work with people who appreciate your ideas, skills, and abilities — to learn new skills and become a part of a collaborative team. Your work, ideas, and commitment will be valued. Quest promotes a diverse workforce and provides equal opportunity to all candidates based on demonstrated ability, experience, training, and potential.

Job Summary:

We are seeking a dedicated Field Service Technician to provide product installation, preventative maintenance, and corrective maintenance (repairs) services on a variety of equipment from medical to industrial, in environments that range from factories to hospitals.

Essential Functions:

• Significant experience in servicing medical laser devices in a healthcare environment is essential. Experience with various types of medical lasers, such as CO2 lasers and diode lasers.
• Proficiency in troubleshooting and repairing medical laser devices as well as a strong understanding of laser technology, optics, and electrical systems.
• In-depth knowledge of laser safety principles and standards is necessary to ensure safe operation and compliance.
• Ability to troubleshoot to the FRU level.
• Experience servicing electro-mechanical and medical device products.
• Experience with servicing products with complicated wiring harnesses and sensitive electronic components.
• Familiar with the use of common service tools including vacuum/pressure meter, frequency counter, and digital multimeter.
• Able to work in an environment that requires standing for up to 8 hours a day.
• Requires bending, stooping, twisting, crawling, climbing, and other physical activities.
• Able to lift 50 lbs. both assisted and unassisted.

Specific Required Skills/Knowledge/Technical Competencies:

• Ability to troubleshoot to the FRU level.
• Experience servicing electro-mechanical products.
• Experience with servicing products with complicated wiring harnesses and sensitive electronic components.
• Familiar with the use of common service tools including vacuum/pressure meter, frequency counter, and digital multimeter.
• Able to work in an environment that requires standing for 8 hours a day.
• Requires bending, stooping, twisting, crawling, climbing, and other physical activities.
• Able to lift 50 lbs. both assisted and unassisted.

Secondary Skills/Knowledge:

• Requires travel up to 80% of the time (local & out of state).
• Experience booking and tracking own travel and expenses.
• CompTIA A+ is a plus.
• Ability to rent a car.
• Great communication skills.
• Must be a local to the region in posting.

Training: Provided by the company
Years of Experience: 1-3 years in the field service
Travel: 80%+ local and out of state
Education: AA or equivalent work experience
Vaccination: Required
Reliable Transportation: Own car and valid driver’s license
Car & Travel Expenses: Reimbursed by the company

Benefits:

• Health insurance
• Life insurance
• 401K

Schedule:

• Typical but may vary due to customer’s requirements
• 8-hour shift
• Day shift
• Monday to Friday (may need to travel on weekends as needed)

Join us at Quest International and be part of a team that values your ideas, skills, and abilities. Apply today to help us achieve our vision of success!

Job Type: Full-time

Pay: $62,400.00 - $68,640.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime

Education:

• High school or equivalent (Required)

Experience:

• troubleshooting to the FRU level: 2 years (Required)
• Field Service Technician: 3 years (Required)
• servicing Electromechanical: 3 years (Required)

Willingness to travel:

• 75% (Required) in state and 25% out of state

Work Location: On the road